As PPI Claims draw to an end, Consumer Claim Line are no longer accepting new clients.

If your an existing customer, you can contact us using our contact form;

Looking to make a claim?
It's important to know there are deadlines for PPI Claims

PPI Claims

You can find out if you have a claim by contacting your lender.


If you want to check if you've had PPI, you can request a GDPR Request with your lender or by asking for a PPI summary request.

Processing Your Claim

If you've had PPI, we advise that you establish if you were mis-sold by discussing this with your lender.

It's important to know a few things with your claim;

  • Did you know there was insurance?
  • Was you told you had to have it?
  • Did you know the agent or company would receive commission for the PPI Sale?
  • Was you self-employed or eligible for sick pay for more than 3 months?

There are many reasons you can claim!

Processing Your Claim

Your lender will provide their Final Response to you advising if they agree (uphold) or dis-agree (reject) your claim.

If they reject your claim and the account was opened after 4th Jan 2005, you may refer your claim to the Financial Ombudsman Service within 6 months of their Final Response.

Important – Avoid Fraud & Scams

Never pay an upfront fee to reclaim your money!